F10a. My Account > Change Password – MSP Facing

F10a. My Account > Change Password – MSP Facing

Changing your password is really simple in ConnectBooster.

  1. Navigate through My Account > Change Password.

ConnectBooster Documentation

This is where your client can change his or her password.

Send your client the following email:

“Your username is your full email address. Your temporary password is XXXX. Please visit ‘My Account > Change Password’ to choose your own password.”

In addition, there is a “Forget Password” link on the portal page of ConnectBooster, which is always “https://yourbusiness.connectboosteronline.com.”

On the dashboard:

Pending service > Your open service tickets

Wrench and screwdriver is to set up a service ticket.

Auto pay process runs early in the morning every day.

Question: Why can’t I log in? My login isn’t working.

Answer:
Your username is your full email address, including the @ symbol and the web address after it.

Your password can be recovered using the “Forgot Password” link on the login screen.

If you have confirmed your credentials and are still unable to log in, it is possible your browser has stored a previous failed login attempt in memory and is not sending your proper credentials. Try logging in with an alternative browser or clearing your browser’s “cache”. For example, if you normally use Internet Explorer, try logging in with Chrome or Firefox.

If your client has misplaced the login credentials, or they do not work, ask him or her to try one of the following remedies:

  • Your username is your full email address, including the @ symbol and the web address after it.
  • Your password can be recovered using the “Forgot Password” link on the login screen.
  • If you have confirmed your credentials and are still unable to log in, it is possible your browser has stored a previous failed login attempt in memory and is not sending your proper credentials. Try logging in with an alternative browser or clearing your browser’s “cache”. For example, if you normally use Internet Explorer, try logging in with Chrome or Firefox.